Useful information

To start your well-deserved holiday well informed …

Below you will find all the most important information about your holiday in Sesto. Do not hesitate to contact us directly with any questions: we will be happy to answer in the best possible way ...

Services included

• Ample buffet breakfast with fresh bread, cheese, local Sesto own speck and salami, home-made jams, muesli corner, fresh apple and carrot juice, mouth-watering pastry and cakes and much more…
• Wellness area with Finnish sauna, Turkish bath, infrared cabin and relaxation room with revitalising herbal teas and fresh spring water
• Wi-Fi connection everywhere in the hotel
• Pick-up service from the San Candido train station
• Friendly personal care by the host family and its experienced staff

Explore the Mountains
Guided hikes with the alpine school Drei Zinnen.
Discover the beauty of the Sesto Dolomites with 4 guided hikes per week and learn from our guide interesting facts about mountains, nature and landscape. For our guests, participation in these hikes is of course free of charge.

Cuisine

Price & booking information

• Prices are in Euro per person per day, for a minimum stay of 3 days.
  Surcharge for stays of less than three days: € 5.00 per person per day.
   
• Children’s discounts (additional bed in their parents’ room)
  0 - 2 years: € 10.00 (bed and breakfast)
  3 – 7,99 years: 50% discount
  8 – 13,99 years: 30% discount
  14 years and over: 10% discount.
   
• Single room surcharge
  € 20.00 north-facing rooms, € 25.00 south-facing rooms. "Panorama" and "Rotwandblick" double rooms for single room use: prices available on request.
   
• Deposit

  Pay without problems from home by simple credit card to quickly and safely confirm your booking. Or you can also make a bank transfer to our bank account at the Cassa Raiffeisen Alta Pusteria:

  IBAN IT 73 Z 08020 58910000300050253
  BIC RZSB IT 21109

  Click here for the online deposit-payment

  to the deposit-payment

   
• Cancellation insurance
  Sometimes, sudden unexpected circumstances may prevent you from leaving for your holiday. Our cancellation insurance will give you peace of mind. According to EU regulations, penalties can be applied in all cases of late arrival, failure to arrive, or early departure. To avoid such charges, we recommend that you take on our travel cancellation insurance.

  Our cancellation insurance:

  
  
   
• Arrival & departure
  Arrival: from 2.00 pm. Departure: by 10.00 am
   
• Payment
  The hotel bill can be paid in cash up to € 4.999,99, crossed cheque, EC-Card, Eurocard, Mastercard and Visa.
   
• Pets
  Your four-legged friends are very welcome, subject to previous agreement.
  An extra charge of € 8.00 per day will applied (no pet food included).
  Please note that only certain room types can be booked and dogs do not have access to the dining room.
   
• Bathrobe:
  For an amount of Euro 7.00 you can borrow a bathrobe for the duration of your stay.
   
• Found & Send
  To quickly get back any items forgotten at the hotel Booked directly online at the site www.foundandsend.it.
   
• Shuttle bus for our guests from the hotel to the ski area Helm and heated ski cellar.

Cancellations

The right of withdrawal as laid down in the Consumers' Code - „Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)“ is not contemplated – however, we are willing to apply the following conditions for withdrawal.

• Deposits are non-refundable, and therefore will not be returned in case of cancellation.
• For cancellations received at least 30 days before the arrival date, we will be happy to allocate the deposit paid for one year against a future holiday with us.
• The cancellation of bookings without incurring extra costs is only possible up to 30 days before the arrival date.
• In case of cancellation up to 14 days from the arrival date, we will charge 50% of the booking cost.
• In case of cancellation up to 8 days from the arrival date we will charge 70% of the booking cost.
• For cancellations less than 8 days before the agreed arrival date, early departure and late arrival 100% of the total price will be charged.
   

Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council
Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/